SMS Messaging Policy

**Last Updated:  September 24, 2024**

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At Hart’s Precious Pups LLC (“we,” “us,” “our”), we offer SMS messaging services to provide you with updates, promotional offers, and notifications related to our products and services. This SMS Messaging Policy outlines the terms and conditions governing your use of our SMS services.

1. Consent

By opting into our SMS service, you consent to receive text messages from Hart’s Precious Pups LLC at the phone number you provided during signup. These messages may include:

  • Order confirmations and updates

  • Promotional offers

  • Product and service announcements

  • Event notifications

You may opt-in for SMS messages by checking the appropriate box during account registration, product purchase, or other service engagement where your phone number is provided.

2. Message Frequency

The number of SMS messages you will receive may vary depending on your interaction with our services and the promotional campaigns we offer. Typically, message frequency will be as follows:

  • Order Updates: Sent when there is an update to your order.

  • Promotional Messages: Periodically sent for promotions or offers.

3. Cost & Data Rates

While Hart’s Precious Pups LLC does not charge a fee for receiving SMS messages, your wireless carrier may apply standard message and data rates. Please consult with your wireless carrier for specific details regarding your plan.

4. Opting Out

If you no longer wish to receive SMS messages from Hart’s Precious Pups LLC, you can opt out at any time. To stop receiving messages:

  • Reply with "STOP" to any text message you receive.

  • You will receive a confirmation message that you have been successfully unsubscribed.

  • After opting out, you will no longer receive SMS messages from us unless you opt back in.

5. Help

If you need assistance with the SMS service, reply "HELP" to any message, or contact us directly at:

6. Privacy

Your privacy is important to us. We will not share or sell your phone number to third parties for their marketing purposes. Please refer to our [Privacy Policy](link to the privacy policy) for more details on how we protect your information.

7. Supported Carriers

Our SMS service is supported by most major carriers, including but not limited to:

  • AT&T

  • Verizon

  • Sprint

  • T-Mobile

  • U.S. Cellular

Please note that availability may vary based on your carrier and location.

8. Changes to This Policy

We may update this SMS Messaging Policy periodically. We will notify you of any significant changes by posting the new policy on our website or sending an SMS update.

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If you have any questions or concerns about this policy, feel free to contact us at Support@hartspreciouspups.com.